San Antonio, TX – Leading local sales associates Arlene Chalkley, Bob Brady and Tracy Cooper of ERA Colonial Real Estate recently completed the ERA® Top Gun Academy, an advanced home buying and selling training program offered by ERA Franchise Systems LLC.
The ERA Top Gun Academy is designed to increase productivity by focusing on several skill areas essential to success in the industry. Each session builds on the individual’s understanding of his or her customer and offers techniques for identifying and providing tailored, personalized customer service.
“Top Gun training is designed to help real estate professionals to continually enhance the level of customer service they offer,” said Molly Harvey, Vice President of Sales. “Arlene, Bob and Tracy’s pursuit of this training is a reflection of their professionalism and commitment to offering their clients outstanding real estate guidance.”